APP PRIVACY POLICY

日本語版はこちら(Japanese)

This Privacy Policy applies to users residing in Japan who use the game applications (hereinafter the "Applications") provided by NOW PRODUCTION Co., Ltd. (hereinafter "the Company"). The Company strives to protect the privacy of its users.
Please review this Privacy Policy before using the Applications.

1. Definition of Personal Information

In this Privacy Policy, "personal information" means "personal information" as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter the "Personal Information Protection Act").

2. Contact for Inquiries

Please direct any questions, concerns, or other inquiries regarding this Privacy Policy or the Company's handling of personal information to the contact below.

Email: privacy@nowpro.co.jp

Inquiries are accepted on weekdays from 10:00 to 12:00 and 14:00 to 17:00 JST (closed on Saturdays, Sundays, and national holidays). Thank you for your understanding.

3. Information We Collect and How We Collect It

The Company may collect the following user information (including personal information) by the methods described below.

(1) Information collected directly from users

  • Profile information such as name, username (nickname), age (year and month of birth), gender, photos, and images

  • Contact information such as email address, address, and telephone number

  • Information required for identity verification, such as ID and password

  • Information required for payments and settlements, such as credit card information and bank account information

  • Information you enter through input forms and the like

  • Other information related to each of the above

(2) Information collected automatically

  • Information about your device, app, and network, such as cookies, online identifiers including advertising IDs, device type, OS, language and time zone settings, browser type, app version, IP address, and carrier name

  • Information about your use of the Applications and your activity history

  • Location information

  • Other information related to each of the above

(3) Information obtained from third parties

  • Payment-related information you provided to a payment service provider

  • Information you provided on social networking services or other third-party services you are registered with (only when you link the Applications with such third-party services)

  • Information about users, such as cookie-based activity histories, held by third parties that do not hold information identifying those users, such as their names (personally referable information). *In this case, the Company obtains such personally referable information as personal data by linking it with users' personal information managed by the Company.

  • Information specified for each service

  • Other information related to each of the above

4. Purposes of Use of Personal Information

The Company uses users' personal information for the following purposes.

(1) To register users for services in the Applications, provide services, provide user support, and send notifications necessary for operating the services

(2) To deliver information about the Applications and other businesses of the Company

(3) To respond to inquiries from users

(4) To analyze information such as users' browsing and purchase histories and conduct marketing and ad delivery tailored to users' interests and preferences

(5) To conduct campaigns and sweepstakes

(6) To improve the Applications and develop new services

(7) For billing, refunds, and payments of usage fees for the Applications, and related administrative processing

(8) To respond to violations of the Terms of Use of the Applications or other rules established by the Company, and other fraudulent acts

(9) To provide personal data to third parties as set forth in this Privacy Policy

5. Restrictions on Provision to Third Parties

The Company will not provide personal information to third parties except with the user's consent or as otherwise permitted by law.

6. Outsourcing

The Company may outsource the handling of personal information to external parties to the extent necessary to achieve the purposes of use. In such cases, the Company selects contractors deemed to handle personal information appropriately, stipulates in outsourcing contracts and the like the matters necessary to prevent leakage of personal information, such as management of personal information, confidentiality, and prohibition of re-provision, and ensures appropriate management.

7. Collection of User Information

When users use the Applications, the Company may collect the following information in addition to information that constitutes personal information.

  • Device manufacturer, model, and operating system

  • Name and characteristics of the mobile application through which consumers interact with the services

  • Country, time zone, and region settings (country name and preferred language)

  • IP address

  • User agent of the internet browser used to access the services

  • Identifier for Advertisers (IDFA) for iOS devices

  • Device ID

  • Location information

  • Date of birth entered by the user

  • Diary text generated in the user's account

8. About Cookies

The Company may use cookies and similar technologies, web beacons, and IP addresses for the following purposes. A "cookie" is a mechanism that stores, as a file on the user's computer, usage history, input content, and other data exchanged between the browser and the server when a web page is used. A "web beacon" is a small image file embedded in a website page to record that the page has been accessed.

  • To provide services customized for each user by referring to the user's stored registration information when the user logs in to an authentication service

  • To research the number of users and traffic of the Company's websites

  • To improve the Company's services

  • To prompt users to re-enter their password (re-authenticate) after a certain period of time has passed since their last use, in order to maintain security

  • To use the browsing history, survey results, and the like of the user for marketing activities in services that require prior registration of personal information

You can refuse the use of cookies and web beacons by the Company's websites by setting your browser to refuse cookies or not to display images. However, please note that in such cases, you may be subject to restrictions in using various services on the internet, such as being unable to use some functions like customization features or to receive services that require authentication.

9. Use of Google Analytics

The Company may use Google Analytics to understand how services related to the Applications are used. Google Analytics uses first-party cookies to collect access information to the Company's site without identifying individuals. The user information collected, recorded, and analyzed by Google Analytics does not include any information that identifies a specific individual.
The methods of collecting and using access information are governed by the Google Analytics Terms of Service and the Google Privacy Policy.
For details on Google Analytics, please refer to the following pages.

10. Use of Information Collection Modules

To display advertisements suited to users and measure advertising effectiveness, the Company may use the following third-party information collection modules, which are independent of the functions of the Applications. For details of each information collection module and the purposes of use of the information, please refer to the privacy policy of the relevant third party. Details can be found at the URLs below.

11. Security Management Measures

In accordance with the Personal Information Protection Act, the Company takes technical, organizational, human, physical, and other necessary security management measures to protect personal data.

12. Retention of Personal Information

The Company does not retain personal information beyond the extent necessary for the purposes of use and, except where necessary for data processing, promptly and securely deletes personal information after the end of the statutory retention period.

13. Requests for Disclosure

Users may request that the Company disclose the personal information it holds or records of its provision to third parties, in accordance with the Personal Information Protection Act. Upon receiving such a request, the Company will disclose the information to the user without delay. However, this does not apply where the Company is not obligated to disclose under the Personal Information Protection Act or other laws and regulations. If the Company decides not to disclose, it will notify the user to that effect without delay.

14. Requests for Correction

If personal information held by the Company is incorrect, users may request that the Company correct, add to, or delete such personal information (hereinafter "correction, etc.") in accordance with the Personal Information Protection Act.

Upon receiving such a request, the Company will conduct the necessary investigation without delay and, if it determines that the request is justified, will make the requested correction, addition, or deletion of the personal information without delay. The Company will notify the user without delay once it has decided whether or not to make the correction, etc.

15. Suspension of Use of Personal Information

In accordance with the Personal Information Protection Act, users may request that the Company stop providing their personal information to third parties if it has been provided to third parties without their consent, and may request that the Company stop using or delete the personal information it holds (hereinafter collectively referred to as "suspension of use, etc.," including suspension of provision to third parties) if their personal information is being handled beyond the scope of the purposes of use announced in advance or was obtained through deception or other wrongful means.

Upon receiving such a request, the Company will conduct the necessary investigation without delay and, if it determines that the request is justified, will suspend the use, etc. of the personal information. However, if suspending the use, etc. of the personal information would require significant expense or would otherwise be difficult, and alternative measures necessary to protect the user's rights and interests can be taken, the Company will take such alternative measures.

The Company will notify the user without delay once it has decided whether or not to suspend the use, etc.

16. Procedures for Disclosure and Other Requests

When making any of the requests set forth in the preceding three sections, please fill in the required items on the request form described in (1) below and send it, together with the identity verification documents specified in the request form, to the address described in (2). A fee of 1,000 yen is charged for each request for disclosure of personal information.

(1) Request Form

We will send you a request form in the Company's prescribed format; please contact us using the details in Section 2.

(2) Mailing Address

We will inform you individually, so please contact us using the details in Section 2.

17. Procedures for Changes to this Privacy Policy

The Company will review the contents of this Privacy Policy as appropriate and strive to improve it. The contents of this Privacy Policy may be changed, except for matters otherwise provided for by law. The revised Privacy Policy shall take effect when the Company notifies users by the method prescribed by the Company and posts it on the Applications or the Company's website.

Last updated: January 1, 2026

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